903 W State Rd 84, Fort Lauderdale, FL 33315, USA
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3.5
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Returning Customer, been with Coventry 3 years

I just spent 2 hours 40 minutes on the phone with the second agent, after complaining to manage, both who I could barley understand with a Spanish accent.get some ENGLISH speaking people with no accent to service people.

agent had wrong NAME spelling, Plan number wrong, what a mess.

I'm not sure she copied the correct information and put it in my application form.

she kept putting the incorrect information in and I had to repeat myself over and over many times.This is the worst experience applying for insurance EVER.

Review about: Coventry Health Care Customer Care.

Reason of review: Poor customer service.

I liked: Company.

I didn't like: Understanding agent heave spanish accent, Resigning up for insurance a w f u l.

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