Coventry Health Care - Unbelievable What a Mess

10 of 288 Coventry Health Care reviews

Returning Customer, been with Coventry 3 years

I just spent 2 hours 40 minutes on the phone with the second agent, after complaining to manage, both who I could barley understand with a Spanish accent.get some ENGLISH speaking people with no accent to service people.

agent had wrong NAME spelling, Plan number wrong, what a mess.

I'm not sure she copied the correct information and put it in my application form.

she kept putting the incorrect information in and I had to repeat myself over and over many times.This is the worst experience applying for insurance EVER.

This review is a subjective opinion of a user.
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Product or Service Quality
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Customer service
Exchange, Refund and Cancellation Policy
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Insurance Plans Acceptance
Price Affordability

  • What I liked
    • Company
  • What I disliked
    • Understanding agent heave spanish accent
    • Resigning up for insurance a w f u l

Product or service
Coventry Health Care Medicare Advantage Health Plan
Review category
review #956872 by

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