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Coventry Health Care - They list doctors that don't take Coventry

Worse Medicare Healthcare plan. I had macular pucker in my eye and they had no lical surgeon that took their insurance. Check with the doctors they list befyyou sign up
1.2
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1382298
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I just started with this insurance Coventry Health Care/ An Aetna Company and I'm very unsatisfying with the communication, not telephone number to talk with a real person, not body it's responsible in Chen Clinic for the question that I have. I think I won't keep this...
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1.3
I liked
  • Doctor was fine
I didn't like
  • Bureaucracy and bad communication
#1370245
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My mother had back to make major surgeries once week apart from each other. After the first surgery she as able to be on her own. After a week, she ended up back in the hospital and required another major surgery. Spent 2 weeks in hospital and was expected to be able...
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1.0
I liked
  • Employees genuinely tried and were all polite
I didn't like
  • Way they treat old people
#1367439
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We never know what our health may bring, but when it does take a turn for the worse, we want to be sure we have the choice to fight to stay alive. Evidently Coventry thinks they have the expertise to tell you what you can do. My mother is going thru the process of a...
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#1355564
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Coventry Health Care - Poor customer service, communication, level of care

Member unable to receive proper level of care for optimal recovery from acute medical condition due to insurance coverage.
1.0
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1343976
Reply to reviews
I have been insured by Coventry Medicare for about 4 years or so. They do fine covering prescriptions and yearly doctor visits but if you file claims with them for dental or vision they will refuse to pay stating that UNRECOGNIZED PROVIDER IN PAR GROUP, NO MEMBER...
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2.5
I liked
  • Employees genuinely tried and were all polite
I didn't like
  • Are fraudsters
#1326392
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Seniors beware... My mother, who is a senior citizen in good health, minus arthritis in her hip, has been denied hip surgery. Her hip is now bone on bone with the rounded part now becoming flat. They said surgery is not necessary and she should have PT. Is PT going to...
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1.0
I didn't like
  • Plans
  • Fact they only want to scam you
#1325324
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I work in a podiatry office. Coventry Medicare bundles all procedures, no matter how many or where they were performed into one procedure. I have patients with diabetic ulcers for whom we also perform nail debridement. Coventry bundles all the procedures and only pays...
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1.0
Valley Green, Pennsylvania
I didn't like
  • Calims processing
#1322369
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I am required to have cataract surgery on my right eye as a follow up to retinal repair surgery. I was schedule to have the surgery performed through Bascom Palmer since they were the facility who performed the initial surgery. A week away from my scheduled date of...
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#1320112
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Contact Coventry Health Care

Mailing Address:
Coventry Health Care, Inc.
6730-B Rockledge Drive, Suite 700
Bethesda, Maryland 20817
United States
Phone:
(301) 581-0600
More
I only had a coventry medicare advantage plan for about 6 weeks. Luckily for me, I was still eligible to Medi Gap coverage and I have changed. My first problem came with requesting a test for my heart calcium score to judge my heart healthiness. They made me pay for it...
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3.6
I liked
  • Sales agent
I didn't like
  • Way they treat old people
  • Pre authorization process
#1317768
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