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Product or Service Quality

Absolutely incredible. Picc Lines Plus is contracted with Coventry to insert Picc lines in SNF,s. Not sure about Pts homes. We received a call and an rx from a Physician in Delray he asked us to insert a Picc line in a pts home. Our company is Picc Lines Plus 26 0162259 WE are contracted with Coventry. Cant get hold of anyone from Coventry in the weekend. Dr is totally pissed off. Pt will be calling Coventry Corporate n Monday. I will not refuse a patient so we are going to insert the line in the pts home today, Saturday. Our charge for this is approximately $400-$450. Hospital charge is over $2000 plus transport to hospital.

Cant believe you have no one on call I am going all out to help this pt and will expect Auth on monday am. Picc Lines Plus. 3800 S Congress ave suite 11 Boynton beach, Fls name

pt name is albert cohen dob 6/30/29 ins id 809152340-01 address

14864 wildflower lane delray beach. tel 561495 5499

kiltman13 wrote the review because of poor customer service at Coventry Health Care. Reviewer claimed that he or she wants Coventry Health Care to offer any options to resolve the issue.

The most disappointing in user's experience was inhuman rejection of covering expenses of life maintenance care, lack of knowledge by staff and no one to speak with. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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