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I have been with them for the past year and a half. I renewed at much higher rates in December to begin January.

They issued the wrong policy Carelink when clearly I paid and requested HMO Bronze Level 20 copay. After advising them they issued a letter saying that they will correct it and issue a new member I D. Ive called 8 times since the middle of December and today 1/29, all times im told that they will issue at times in 7 days at times in 48 hours, etc.

Every time I call they don't know why it has not happened . Spoke with Supervisor and after a few minutes she hung up on me, today I was just hung up again after complaining that I wanted to speak to a manager and be reimbursed my $413.51 taken from my checking account

Reviewer is in unhappy mood. This person is quite happy with some people at customer service and stated that there is a room for improvement of customer service and poor billing system. Please immediately contact the author of this review to discuss problem with delivery of insurance policy and associated monetary loss in the amount of $413. Coventry Health Care needs to issue a full refund according to poster's claims.

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Columbia, Missouri, United States #939177

This is what happens when you implement a republican idea instead of a single payer system.

to TRUTHY #959778

No, this is what happens when government intervenes in things it shouldn't. If we had free market care there would be more healthcare SUPPLY.

Since the supply of doctors and nurses was attacked early in the 20th century, health care costs went up. When supply can't keep up with demand, prices increase. After WWII, the government then began subsidizing employer supplied health insurance. This lowered the effective prices (if you were employed full time--if you were not, the effective cost went up), while acting as a penalty on those using the individual market.

Lowering prices will increase demand. During "deregulation" further government subsidies and the establishment of state-market monopolies in the insurance business drove up cost along with insurance company profits. And now the ACA is a massive pre-emptive bailout of the insurance industry. It told insurance companies that their ability, not to make profit, but to INCREASE their profits every year is now backed by the government at a time that they were about to profit-seek themselves into bankruptcy.

Let the market fix the issue. The US Constitution doesn't give the government the power to pick winners and losers in health care and business. We need to let people decide market outcomes through the Voluntary Dollar, as suggested by the 10th amendment.

The pre-ACA era at least let you go bankrupt to pay for live-saving treatment. That is much better than death while waiting 18 months for live saving treatments, as Canadian government officials who come to the US for major surgeries and cancer treatments have discovered.

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