Manufacturer: Coventry Health Care Category: Claims Clear all filters (7 of 7 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I called Coventry to ask someone to either mail out or email me an reimbursement form.I decided to have her email it to me so that it would be quicker. I gave the woman my email address. Many hours later, I notice that the woman didn't email it. I am so mad at her! I...
Read more
Anonymous
Anonymous

Why won't anyone answer me and apologize for this inconvenience?? I am going to have report another grievance. I hope that after I change plans next year that I will never ha...

Anonymous
Spike

This is still unresolved. I asked a second person to send me an email and again no email showed up! I will have to call a third time and monitor the computer while the person ...

3.1
Coventry Health Care Ellis Grove, Illinois
Product
Coventry Health Care Medical Claim
I liked
  • Customer service reps who genuinely tried to help
I didn't like
  • Took multiple calls before problems could be resolved
#945475
Reply to reviews
We submitted claims for patients but we are not paid.The EOB states codes are wrong, modalities that are covered by patient's plan are not covered, etc. Our codes are correct and the modalities are covered. When customer care is called, they claim that they don't know...
Read more
Anonymous
Anonymous

I am not sure but I'm looking to start the procks of filing one. I have contacted a lawyer.

Product
Coventry Health Care Medical Claim
#919739
Reply to reviews
Had to get health insurance for my wife.Coventry was recommended by agent on healthcare.gov website. Coventry found any reason to deny any of her health claims. Those that they paid on some claims to the provider, they later took the money back.The premiums that we...
Read more
h.kitchener
h.kitchener

Before you purchase insurance you really need to find out what things they pay for; what they don't; and how much your deductibles and co-pays are. You apparently didn't do th...

1.3
Product
Coventry Health Care Medical Claim
I didn't like
  • You want me to pay for a service i cant use
#906831
Reply to reviews
We have had Coventry for about a year and a half now.Though they have friendly customer service and wait times aren't nearly as long as I expected for phone service, I continue to have to call them or my provider anytime we receive services because they improperly...
Read more
Anonymous
Anonymous

I thought I was the only one. I am so frustrated with them. My billing is so messed up and I am soo tired of having to call and spend all MY time having to figure out their mi...

1.9
Product
Coventry Health Care Medical Claim
#864978
Reply to reviews
This is the worst insurance company I have seen.I have this insurance through where I work. I was admitted to the hospital with IV antibiotics for two days. I received a letter from the Waynesboro Hospital that the insurance company which is Coventry denied the claim...
Read more
Product
Coventry Health Care Medical Claim
#849340
Reply to reviews
We were customers of Coventry health insurance for years.After many hikes in premiums (in the end we paid around $600/mo) we dealt with several denied claims- denied claims for things like our son getting a strep test. .. that we ended up paying $90 for on top of the...
Read more
1.0
Product
Coventry Health Care Medical Claim
#838129
Reply to reviews

Coventry Health Care Medical Claim Review

#905403
1.0
Details
Horrible Horiible Horrible Health Care Insurance. They deny the majority of claims they recieve for medical services. Would NOT recommend.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website