Submit ›
or
1.3 Based on 161 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Agent 4
    • Agents admit website is a fail 4
    • Some people at customer service 4
  • Customers don't like
    • Customer service 24
    • Poor billing system 20
    • Slow pre-authorization 8
Advanced
search
loading...
More Less

Had to get health insurance for my wife. Coventry was recommended by agent on healthcare.gov website. Coventry found any reason to deny any of her health claims. Those that they paid on some claims to the provider, they later took the money back.The premiums that we paid them were a total waste of our money. The net result of all this was we were left with over 10,000 dollars in unpaid claims last year. The insurance commission should... Read more

Was this review helpful? 0 0

Horrible Horiible Horrible Health Care Insurance. They deny the majority of claims they recieve for medical services. Would NOT recommend.

Add comment

I will keep this short and sweet. After every single claim I have received a bill from the my lap and primary care physician after Coventry had raised my premiums over $100.00 bring my total premium to over $560.00 per month. I have spoke to these people over and over again and every time I go for my 6 month check up they coverage seems to change and I get billed for something. Well, I am done, done, done. This company is a bunch of thieves and... Read more

Was this review helpful? 1 0

We pay for individual insurance for our kids. We went with Coventry One because of the appealing feature of kids getting dental benefits with their health benefits. Only to find out that the dentist has to be in-network or they will give only a bit of money for out of network. I still stayed with them as last year the out of pocket money was still worth going to the out of network dentist. They changed their policy on amount they would pay... Read more

Was this review helpful? 1 0
Video
1 of 2

My husband and I are going through the same with Coventry one. I canceled the policy in July 2015 and July 2016 my husband realized that he was charged almost 300 dls. We call our bank and told us that Coventry made 10 charges the same amount from September 2015 through July 2016. They have stolen the amount of 2,500 dls. The representative of Coventry one told me not to return my refund because it was our fault for not canceling the policy.... Read more

Was this review helpful? 2 0

IF you have had any problems with Coventry, and you want an Coventry insiders help, email me. I know what to do. insuranceadvocate@mail.com

Add comment

THis is by far the worst healthcare provider my family has ever had the mosfortune of dealing with! They have not actually covered anything yet we're pay every month. The doctors offices associated with them are terrible, and customer service is atrocious! There is a really creepy nurseline that calls every night at around 9PM saying they want to come over to do in home physicals associated with coventry healthcare. UMMM NO! They can't even get... Read more

Was this review helpful? 1 0

I have read so many bad and detrimental reviews on the Coventry group, that I actually went into shock when I realized "HELLO!! THAT'S WHO I'M WITH" !!! It has all came home to roost when AETNA sent me a letter informing me that I had a problem with one of my prescriptions and I should "go online, ignore, or call the number they provided" Well I started out trying to reach an answer "ON LINE" for two days. I couldn't ignore the notice, because I... Read more

Was this review helpful? 0 0

I have called seven times since March to cancel my policy. They keep billing me and leaving harassing phone messages. I don't understand why they didn't cancel the policy the first time I called. They have ruined my credit rating. Honestly, what do I have to do to get them to terminate? They keep claiming I owe them money, but I cancelled back in March. They keep telling me that they'll terminate the policy, but then I get more calls and more... Read more

Was this review helpful? 0 0

I could write a book as to the problems this company has caused me and my family. Not only have they still not paid medical bills to the hospital that my daughter was born in after nearly two years, but in one particular case they refused to pay and demanded that the hospital re-submit a claim and the hospital did and they claimed they didn't receive. They have terrible customer service and it's impossible to reach anybody of any importance to... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Coventry Health Care.
Filing a new complaint about
×